FAQS

BOOKING & PAYMENT

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WHAT METHODS ARE AVAILABLE FOR BOOKING?

All booking is taken via our website. A small minority experience issues when booking on their mobile devices. If you have trouble booking on your mobile device, please try a different browser or use a desktop computer.

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WHAT PAYMENT METHODS ARE AVAILABLE?

The only payment option is via Paypal, you do not need an account to use Paypal, simply use the option to checkout as a ‘guest’ and you can use your card to pay. 

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DO HAPPY HEDGEHOG SPORTS ACCEPT CHILDCARE VOUCHERS?

Unfortunately we are unable to accept childcare vouchers. This is due to our registration as a sports instruction company as opposed to being a childcare service.

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COVID-19

WILL YOU STILL ADMINISTER FIRST AID?

Our First Aiders have been updated on the guidance provided by St John’s Ambulance. First aid will still be administered if required with the appropriate adaptations.

WHAT HAPPENS IF A CHILD SHOWS SYMPTOMS?

The child will be taken to an isolation room. The emergency contact listed will be called and asked to collect the child.

WHAT SHOULD I DO IF MY CHILD SHOWS SYMPTOMS BEFORE A CAMP?

If your child becomes unwell before camp they should remain at home.

WHAT HAPPENS IF YOUR STAFF SHOW SYMPTOMS?

We will not utilise any member of staff who has symptoms of Covid-19. 

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